Shipping policy

Shipping Policy

We currently ship to addresses in the United States.

Shipping options

• UPS Express: FREE on every order, delivered in 5 to 8 business days after dispatch.

Processing time

Orders are processed and dispatched within 1 to 3 business days. Orders placed on weekends or public holidays are processed the next business day.

Tracking

As soon as your order ships you will receive an email with your tracking number so you can follow it to your door.

Delays

Delivery times are estimates from the carrier. Weather, holidays and carrier volume can occasionally cause delays. If your tracking has not updated for 7 days, email us and we will chase it for you.

Wrong address or failed delivery

Please check your shipping address carefully at checkout. If an order is returned to us because of an incorrect address, we will reship it once the correct address is confirmed. A new shipping charge may apply.

Lost or damaged parcels

If your parcel is marked delivered but has not arrived, or it arrives damaged, email us within 14 days with your order number and we will send a replacement or a refund.

Questions

Email support@nuvei.store and our team will reply within 1 to 2 business days.

Nuvei